Token Balance

Running out of Autodesk Flex tokens can disrupt your customers' productivity and create unnecessary administrative work. SPP helps you stay ahead by continuously monitoring token balances and notifying you before they become a problem.

Whether you sold the Flex tokens or simply manage the customer relationship, SPP provides complete visibility into each customer's remaining token balance. When the balance reaches a configurable threshold - such as 20% remaining - SPP automatically flags the account, giving your team time to prepare and send a quote for additional Flex tokens before the customer runs out.

Token Balance in SPP

With these insights, account managers and customer success teams can:

• Monitor Flex token balances across all customers
• Proactive low-balance alerts before tokens are exhausted
• Identify customers that need additional tokens based on current consumption
• Generate timely annual spend for Flex token refills
• Prevent business interruptions caused by depleted token balances

Instead of reacting after a customer has run out of tokens, SPP helps ensure your customers always have the Flex tokens they need - never miss another Flex refill opportunity!