Daily Churn Monitoring

Customer churn should not come as a surprise weeks or months after it happens. That is why SPP includes a unique Daily Churn Report that gives Autodesk Solution Providers immediate visibility into lost customers, subscriptions, and assets - capabilities not available through Autodesk Partner Web Services (PWS) alone.

Every day, SPP analyzes changes in your Autodesk data and highlights exactly what has been lost since the previous day. Whether it's a customer, subscription, or individual asset, you'll know about it within 24 hours, giving your team the opportunity to investigate, engage, and take action before the relationship is lost for good.

With the Daily Churn Report, you can:

• Identify lost customers, subscriptions, and assets every day
• Detect churn as soon as it occurs
• Investigate why customers or assets were lost
• Prioritize follow-up with at-risk accounts
• Track churn trends over time with actionable reporting

Instead of discovering churn after monthly reports or renewal cycles, SPP enables a proactive approach to customer retention. Early visibility means your sales and customer success teams can respond quickly, understand the reasons behind the change, and identify opportunities to recover lost business.